Booking your dream safari is easy! Simply browse our tour packages, select your preferred itinerary, and click "Book Now." You can also contact our travel experts directly via phone or email, and we'll help you create a customized itinerary tailored to your preferences. A deposit of 30% secures your booking, with the balance due 30 days before departure.
We accept various payment methods including bank transfers, Visa, Mastercard, and American Express. All payments are processed securely through our encrypted payment gateway. For international clients, we also accept payments in USD, EUR, and GBP. Your payment is fully protected, and we provide detailed receipts for all transactions.
Absolutely! At Marutek, we specialize in creating personalized safari experiences. Whether you want to focus on photography, add extra days at the beach, include cultural visits, or upgrade to luxury accommodations, our team will work with you to design the perfect itinerary. Simply share your preferences, and we'll craft a journey that matches your interests, budget, and schedule.
We offer flexible cancellation terms to give you peace of mind. Cancellations made 60+ days before departure receive a full refund minus a 10% administrative fee. Cancellations 30-59 days before departure receive 50% refund. Cancellations within 30 days are non-refundable, but we can apply your payment toward a future booking. We strongly recommend travel insurance to protect your investment.
Yes! We offer special rates for groups of 6 or more travelers. Group discounts range from 5% to 15% depending on group size and tour duration. We also provide complimentary services such as a private vehicle, dedicated guide, and special group amenities. Contact our group booking specialist for a customized quote for your group.
Travel Tips & Planning
The best time for wildlife viewing is during the dry seasons: June to October and December to March. These months offer excellent game viewing as animals gather around water sources. The Great Migration in Maasai Mara typically peaks between July and October. For bird watching, November to April is ideal when migratory birds are present.
Essential items include neutral-colored clothing (khaki, beige, olive) for game drives, comfortable walking shoes, a wide-brimmed hat, sunglasses, sunscreen, insect repellent, binoculars, and a good camera with extra batteries. Evenings can be cool, so bring a light jacket or fleece. Don't forget your passport, visa, and any required medications.
Yes, comprehensive travel insurance is mandatory for all our safaris. Your insurance should cover medical emergencies, trip cancellation, baggage loss, and emergency evacuation. We recommend purchasing insurance at the time of booking to protect your investment. We can provide recommendations for reputable travel insurance providers.
Yellow fever vaccination is required for travelers coming from countries with risk of yellow fever. We also recommend vaccinations for hepatitis A, typhoid, and tetanus. Malaria prophylaxis is strongly recommended. Consult your healthcare provider at least 4-6 weeks before travel for personalized medical advice.
Kenya is a popular tourist destination with well-established safari circuits that are safe for travelers. Our experienced guides prioritize your safety and are trained to navigate all situations. We recommend following standard travel precautions, staying informed through your local embassy, and always traveling with our professional guides who know the terrain and local conditions.
