Booking Terms & Conditions
1. Booking & Payment
- All bookings require a non-refundable deposit to secure your spot. The balance is due 60 days before departure.
- Payments can be made via credit card, bank transfer, or other approved methods.
- Failure to pay the balance by the due date may result in cancellation and forfeiture of your deposit.
2. Cancellations & Refunds
- Cancellations made more than 60 days before departure: 90% refund of total amount paid.
- Cancellations 30-59 days before departure: 50% refund.
- Cancellations less than 30 days before departure: No refund.
- All refund requests must be made in writing to bookings@marutekadventures.com.
3. Changes & Transfers
- Changes to bookings (dates, participants) are subject to availability and may incur additional fees.
- Bookings may be transferred to another person up to 14 days before departure with written notice.
4. Health & Safety
- Participants must disclose any medical conditions that may affect their participation.
- We reserve the right to refuse participation to anyone deemed unfit for the expedition.
- Travel insurance covering adventure activities is strongly recommended.
5. Liability
- Marutek Adventures is not liable for loss, injury, or damage resulting from circumstances beyond our control, including but not limited to natural disasters, political unrest, or personal negligence.
- Participants are responsible for their own belongings and safety during the expedition.
6. Code of Conduct
- Respect for local cultures, wildlife, and fellow adventurers is mandatory.
- Failure to comply with the guide’s instructions or expedition rules may result in removal from the trip without refund.
7. Acceptance
- By booking an expedition, you acknowledge that you have read, understood, and agree to these terms and conditions.
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